Privacy Policy
Your privacy matters to us. Learn how SharpFluxZone protects and manages your personal information.
Introduction
At SharpFluxZone (sharpfluxzone.com), we believe transparency builds trust. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial stability analysis platform. We're committed to safeguarding your privacy while providing valuable financial education and analytical tools.
Our platform serves individuals throughout the Philippines and beyond who seek to understand financial markets and develop analytical skills. This policy applies to all users regardless of location, though specific rights may vary based on local regulations.
Information We Collect
Personal Information
- Contact details including name, email address, and phone number when you register or contact us
- Demographic information such as location and professional background for educational customization
- Educational preferences and learning goals to personalize your experience
- Payment information processed through secure third-party providers for course enrollment
- Communication history including support requests and feedback submissions
Technical Information
We automatically collect technical data to improve our platform's functionality and security. This includes your IP address, browser type, device information, and usage patterns. We use cookies and similar technologies to remember your preferences and analyze how you navigate our educational content.
Data Type | Purpose | Retention Period |
---|---|---|
Account Information | Platform access and personalization | Duration of account plus 3 years |
Learning Progress | Educational customization | Duration of account plus 2 years |
Usage Analytics | Platform improvement | 24 months |
Communication Records | Support and service delivery | 5 years for compliance |
How We Use Your Information
We never sell your personal information to third parties. Your data is used exclusively to enhance your learning experience and maintain our platform's security and functionality.
Educational Services
Your information helps us deliver personalized financial education content. We track your progress through courses and assessments to suggest relevant materials and identify areas where additional support might be beneficial. This personalization extends to our communications, ensuring you receive updates about topics that match your interests and learning goals.
Platform Operations
- Maintaining account security and preventing unauthorized access
- Processing payments and managing subscription services
- Providing technical support and responding to inquiries
- Analyzing usage patterns to improve platform functionality
- Sending important updates about policy changes or service disruptions
- Complying with legal obligations and regulatory requirements
Marketing Communications
We may send educational newsletters, course announcements, and relevant financial insights based on your interests. You can unsubscribe from marketing communications at any time while continuing to receive essential service-related messages. Our marketing is focused on educational value rather than promotional content.
Data Sharing and Third Parties
Service Providers
We work with carefully selected service providers who help deliver our educational platform. These include payment processors, email service providers, cloud hosting companies, and analytics tools. All service providers are bound by strict confidentiality agreements and can only use your data for specified purposes related to our services.
Legal Requirements
We may disclose personal information when required by law, such as responding to court orders, regulatory investigations, or protecting our legal rights. In such cases, we will limit disclosure to the minimum necessary and notify you when legally permitted to do so.
No Data Sales: We do not sell, rent, or trade your personal information to marketing companies, data brokers, or other third parties for commercial purposes.
Your Privacy Rights
Access and Control
- Request copies of all personal information we hold about you
- Correct inaccurate or incomplete information in your profile
- Delete your account and associated personal data
- Restrict processing of your data for specific purposes
- Object to automated decision-making or profiling
- Receive your data in a portable format for transfer to other services
Philippines-Specific Rights
Under the Philippine Data Privacy Act of 2012, residents have additional rights including the right to be informed about data processing activities, the right to reasonable access to their personal data, and the right to dispute inaccurate or incomplete data. We comply with all requirements of the National Privacy Commission and maintain appropriate data protection measures.
Exercising Your Rights
To exercise any of these rights, contact our privacy team using the information provided below. We will respond to requests within 30 days and may require identity verification for security purposes. Some requests may take longer to process if they involve complex technical requirements or large amounts of data.
Data Security and Protection
Technical Safeguards
We employ industry-standard security measures to protect your personal information. Our platform uses SSL encryption for data transmission, secure servers with regular security updates, and access controls that limit data access to authorized personnel only. We conduct regular security audits and vulnerability assessments to maintain robust protection.
Organizational Measures
- Employee training on data protection and privacy principles
- Strict access controls based on job responsibilities
- Regular privacy impact assessments for new features
- Incident response procedures for security breaches
- Data minimization practices to collect only necessary information
Breach Notification: In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours of discovery and provide clear information about the incident and our response measures.
International Data Transfers
Our educational platform may store and process data in multiple countries to provide optimal performance and reliability. When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions. We maintain the same level of protection regardless of where your data is processed.
For users in the Philippines, we comply with cross-border data transfer requirements under local privacy laws and maintain registration with the National Privacy Commission where required.
Cookies and Tracking Technologies
Cookie Usage
We use cookies to enhance your browsing experience and platform functionality. Essential cookies are necessary for login authentication and security features. Analytics cookies help us understand how users interact with our content to make improvements. Preference cookies remember your settings and customization choices.
Managing Cookies
You can control cookie settings through your browser preferences, though disabling certain cookies may limit platform functionality. We provide clear cookie consent options and allow you to manage your preferences through your account settings. Our cookie policy is updated regularly to reflect current practices.
Children's Privacy
Our platform is designed for adult learners and we do not knowingly collect personal information from individuals under 18 years of age. If we discover that we have inadvertently collected information from a minor, we will delete it promptly. Parents or guardians who believe their child has provided personal information should contact us immediately.
Educational content on our platform assumes adult-level financial literacy and is not appropriate for children without proper supervision and guidance.
Policy Updates and Changes
We review and update this privacy policy regularly to reflect changes in our practices, legal requirements, or platform features. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before implementation. Continued use of our platform after policy updates indicates acceptance of the revised terms.
We maintain an archive of previous policy versions for reference and transparency. Users can request information about specific changes and how they might affect existing data processing activities.
Privacy Contact Information
Data Protection Officer
SharpFluxZone Privacy Team
Address:
Block 8 Lot 1, East Forbes Mansion
Felix Manalo Avenue, Barangay San Isidro
Cainta, 1900 Rizal, Philippines
Email:
[email protected]
Phone: +639303996959
General Contact:
[email protected]
For privacy-related inquiries, please use the dedicated privacy email address for faster response times. Our privacy team is available Monday through Friday, 9:00 AM to 6:00 PM Philippine Standard Time.